Refund policy

Every tee is printed just for you once you order, so we take care to get it right. If we don't, we'll fix it.

If something's not right
If your tee arrives misprinted, damaged or faulty, or you got the wrong item, message us with your order number and a photo or two of the problem. We'll send a free replacement or give you a refund, whichever you'd prefer. Photos are usually enough; we only ask for the tee back if our print partner needs it.

Please let us know as soon as you can, ideally within 30 days of your tee arriving, because that's how long our print partner gives us to lodge a claim. This doesn't limit your rights under the Australian Consumer Law. If there's a problem, get in touch and we'll do the right thing.

Lost parcels
If your order hasn't arrived 3 business days after the estimated delivery date, let us know and we'll chase it. Printful has to receive lost-parcel claims within 30 days of the estimated delivery date, so the sooner you tell us, the easier it is to sort out.

Change of mind and sizing
Because each tee is made to order and the editions are capped, we don't offer refunds for change of mind or wrong size. Have a look at the size chart on each product before you order. If you're unsure, message us and we'll help.

Your rights
Our goods come with guarantees that can't be excluded under the Australian Consumer Law. This policy sits alongside those rights and doesn't replace them.